Privacy Policy

Last updated: October 2026

OpenImmersive Translator (“we”, “us”), operated by Jreamscape LLC, provides AI-powered translation tools. This policy explains what we collect, how we use it, and the choices you have.

Information we collect

Account data: when you create an account we store your email address and a securely hashed password. If you sign in with Google, we receive your email address and Google account ID from Google, nothing else, and use them only to sign you in. Content you submit: text, images, audio, and documents you send for translation or processing. Usage & billing:request counts and character usage for quota, plus subscription status. Payments are processed by Stripe; we never see or store your full card details.

How we use your data

We use your content solely to perform the translation or tool action you requested, to enforce usage quotas, to provide and improve the service, and to process billing. We do not sell your personal data or your content.

Third-party processors

To deliver results we send your content to trusted providers strictly for processing: translation engines (e.g. Google Translate and Google Gemini), AI models (e.g. OpenAI) for OCR, transcription, and the AI tools, and Stripe for payments. These providers process data under their own terms and do not receive your account credentials. We also count visits with Umami, which runs on our own server: the page address without its query string (apart from any utm_ campaign tags the link carried), the referring site, browser, device type and approximate location. Umami sets no cookies and does not keep your IP address, and browsers that send Do Not Track are not counted. It never receives the content you translate.

Data retention

PDF and EPUB files go to our document service, which deletes the upload and its translation together within 24 hours, so download the result the same day. Until then you can download it again from the history page, openimmersive.ai/pdf/history: signed in, from your account; signed out, from the browser you uploaded with, which keeps a random key for that file in a cookie. Word, PowerPoint, Excel, subtitle and text files are translated within a single request and sent straight back to you; we do not store them. Images, manga pages included, are handled the same way. A PDF or ZIP of manga pages is split into pages in your browser, and only the page images are sent, one per request. Account and billing records are retained while your account is active.

Cookies

We use one essential cookie to keep you signed in, and during Google sign-in a second one that expires within 10 minutes. Our Umami statistics use no cookies, and we do not use analytics or advertising cookies.

Security

Passwords are hashed, connections are encrypted in transit, and access to systems is restricted. No method of transmission is perfectly secure, but we work to protect your data.

Your rights

You may access, correct, export, or delete your account data at any time by contacting us. Deleting your account removes your stored account data.

Contact

Questions about this policy? Email [email protected].